Categories
Handling Life's Problems

Difficult People: Our Response Matters

Our response determines our growth…

Viktor Frankl, an Austrian psychiatrist, survived three years in Nazi concentration camps during World War II. He endured starvation, disease, and constant violence at the hands of prison guards. In his book, “Man’s Search for Meaning,” Dr. Frankl says, “Everything can be taken from a man but one thing—the last of the human freedoms—to choose one’s attitude in any given set of circumstances.”

In the face of dehumanizing violence, Dr. Frankl chose his attitude. He realized that between stimulus and response, there is space. In that space is our power to choose how we respond.

How we respond to difficult people matters. Those we consider “difficult people” can range from the guy who cut in front of us at the DMV to the person who treated our child unfairly to the one who destroyed our marriage. Whether the offense is small or great, the space to choose how we respond is always there. Choosing that response wisely can make a world of difference.

We choose our thoughts. We control what we think about. Philippians 4:8 says, “So keep your thoughts continually fixed on all that is authentic and real, honorable and admirable, beautiful and respectful, pure and holy, merciful and kind. And fasten your thoughts on every glorious work of God, praising him always.” When we focus our thoughts on those who hurt us or frustrate us, we feed the hurt and frustration and encourage it to grow.

We choose our words. My mom always told me to take a breath before I spoke. I’ve never regretted that pause before speaking, but I have often regretted not waiting and saying something stupid or hurtful. “My dearest brothers and sisters, take this to heart: Be quick to listen, but slow to speak. And be slow to become angry” (James 1:19). What we say can escalate or diminish a difficult situation. Take a second before speaking—and remember that sometimes saying nothing is the best response.

We choose our attitudes and actions.  Consider these instructions from Jesus in Matthew 5:44: “…Love your enemy, bless the one who curses you, do something wonderful for the one who hates you, and pray for the very ones who persecute you.” We choose whether to love or to hate, to bless or to curse, to be kind or to be mean. We choose to seethe with anger at those who persistently mistreat us, or to pray for them instead.

Dr. Frankl said, “When we are no longer able to change a situation, we are challenged to change ourselves.” Friend, there are some people and some situations we may not be able to change. But as we carefully choose our responses to those people and those situations, we will see God use those things to change our hearts, grow our character, and bring good into our lives.

Dear God, give me grace to control my responses to people who hurt me or make me angry. Help me choose uplifting thoughts, words, attitudes and actions. Bring all of my life under your perfect control. Protect my heart from becoming bitter or resentful through troubles. Instead, let me grow kinder and stronger through the difficult people and situations I encounter. I ask these things in Jesus’s name, amen.

Categories
Handling Life's Problems

Difficult People: They’re Everywhere

They’re at the supermarket, at work, at school. They’re in our families and in our churches. They’re even in the Bible. David had Saul. Nehemiah had Sanballat. Elijah had Jezebel.

Difficult people are everywhere.

If difficult people are a very real part of everyone’s life, how do we deal with them? How do we handle a person who annoys us, criticizes us, and drives us a little bit crazy?

Jesus probably dealt with more difficult people than any of us. The Jewish religious leaders were constantly angry with him. Judas betrayed him. Peter denied ever knowing him. Jesus had it so bad that after his very first sermon, people were so furious they wanted to throw him off a cliff (see Luke 4:28-30).

Here are three tips for dealing with difficult people in our lives the way Jesus dealt with the difficult people in his life:

  • Know who you are. Jesus knew who he was. In Matthew 3:17, God spoke these words about Jesus, “This is the Son I love, and my greatest delight is in him.” Friend, we are a child of God. We are his beloved and favored. Let’s walk in that identity. What others may say or think about us isn’t important when we know who we are.
  • Know what God called you to do. From childhood, Jesus knew he had a purpose given to him by God. Matthew 20:28 says, “For even the Son of Man did not come expecting to be served by everyone, but to serve everyone, and to give his life in exchange for the salvation of many.” Negative, angry people didn’t flummox Jesus because he was focused on his calling and his purpose. We also have a God-given calling and purpose. We’re here to bring glory to God. Negative, angry, difficult people become less difficult when we keep our focus on our calling.
  • Look at difficult people through God’s eyes. People who frustrate us look different when we look at them through God’s eyes. In Matthew 9:36, Jesus looked at a crowd with compassionate eyes: “When he saw the vast crowds of people, Jesus’s heart was deeply moved with compassion, because they seemed weary and helpless, like wandering sheep without a shepherd.” When Jesus looked at these people, he saw how tired they were, how powerless and weak they were, and how lost they were. Sometimes, the people who hurt us, who make us angry, and who seem determined to judge and criticize us are actually weary, weak, and lost. When we see them through God’s eyes, we become less annoyed and more compassionate.

The bottom line is to treat people, even the difficult ones, the way Jesus did—with love and compassion, with a steadfast determination to fulfill our purpose, and with a heart of prayer for those we find difficult. Isn’t that how we would want others to treat us?

Dear God, draw me closer to you. Give me such intense joy in the work you have for me to do that I’m not easily distracted. Bless those people in my life who frustrate me. Give me a heart of compassion and wisdom in dealing with difficult people. In Jesus’s name, amen.